Mayjjana Restaurant
High Staffing Costs? How QR Order & Pay Helped Mayjjana Restaurant Serve More with Less
How did Mayjjana face the labor shortage crisis in Canada?
Mayjjana Restaurant & Lounge, a beloved Mediterranean diner in Burlington, Canada, faced a challenge common to many hospitality businesses in Canada: high staffing costs. With fewer servers on hand, they struggled with slower service, impacting customer satisfaction. Seeking a way to streamline operations without sacrificing quality, Mayjjana turned to Amrk.
How did Mayjjana face the labor shortage crisis in Canada?
- QR Order & Pay directly at tables, allowed Mayjjana’s diners to order or pay directly from their table using their own devices. This solution offered customers a convenient, self-paced experience and eased the burden on Mayjjana’s limited staff.
- An intuitive Restaurant Management System (RMS), a user-friendly Waiter App, and seamless Table Management. These tools empowered Mayjjana’s team, making it easier to manage orders and serve customers efficiently.
Amrk implemented several game-changing solutions:
QR Codes Elevate the Customer Experience
The results were transformative. Nearly half (48%) of all payments were made using QR, which customers found highly convenient. The improved process led to more satisfied patrons, enhanced operational efficiency, and faster service—all contributing to a more enjoyable dining experience.
